Shipping

We have an exceptional shipping policy in place that will guarantee a safe and fast delivery of your luxury replica bag purchase.

Our shipping guarantee is unique in the fact that it is both fast and free to most countries the world over.

For many the main concern of purchasing from an unknown company, and a company located in a different country, is that whether the product will arrive. We understand this concern and want you to feel assured that a safe and fast delivery of our product to you, the client, is of the utmost importance to us.

For this reason we only use shipping companies with excellent track records in tracking and delivering. In fact your purchase can be tracked soon after payment has been received and then you’ll be able to follow every step of your purchase online with a unique tracking number.

Shipping usually takes between 7- 10 days, that is from leaving our warehouse to arriving at your door, but as we mentioned before if at any time you want to know exactly where your parcel is then simply use the tracking number and you’ll be able to see exactly where it is.

We also promised a safe delivery of your purchase, the responsibility of that lies with our dedicated team in the shipping department. All purchases are checked for defects before being packed in protective wrapping such as tissue paper, bubble wrap and then sturdy boxes. This ensures that your purchase will arrive to you in the same condition it left our business headquarters.

If you experience any problems with delivery, such as a package being held at the border then we would reship straight away at no extra cost to you.These types of problems are rare but do happen from time to time. Should your item become seized by customs or lost then we accept full responsibility and are able to ship a replacement out to you straight away.

For most countries there are no shipping fees and we are able to ship free of charge to:

Australia
New Zealand
Asia
North America (Mexico excluded)
West Europe

For some countries there is a minimal shipping charge of:

  • $10 per item with a retail price of USD 119 or below
  • $20 per item with a retail price of USD 120 or above

 

And this applies to the countries listed below:

Africa
South and Central America,
Russia
Eastern Europe
The Middle East

You need to provide the following details to guarantee a stress free shipping experience:

  • Correct name and shipping address
  • Contact number
  • Email address to

If you do provide a wrong address we can’t be held responsible for reshipping.

We aren’t liable for any import taxes charged to your package either, however if your package is lost or seized by customs we would ship again once at our cost.

We use companies such as UPS , DHL and EMS for shipping. After purchasing you receive an email which will contain your order number and your shipping track number which you can use to monitor the journey of your purchase.

You will receive regular updates by email on the whereabouts of your shipment until you receive it. The emails will be sent by our tracking officer.

Please do not hesitate to contact us if you have any additional shipping inquiries.

The HighBags.cn Team